Allegheny Energy, Inc.

1. Customer Service Center: 1-800-255-3443
For electrical outages and emergencies, available 24 hours a day. For information, business and account calls, call between 7 a.m. and 6 p.m. Monday through Friday. The Customer Service Center handles everything except media calls, so if you are not a member of the news media, this is the quickest way to get help. For general questions or comments, click here.

2. News Media: 1-888-233-3583 or e-mail aenews@alleghenyenergy.com
Toll-free hotline designated only for the news media. Please do not use this e-mail address for storms information, outage reports or for critical deadlines. Call 1-888-233-3583.

3. Investor/Financial/Shareholder Information

4. FirstEnergy Solutions
Customers looking for more information on our competitive electric generation company, FirstEnergy Solutions, can e-mail us at firstchoice@fes.com

5. Speakers Bureau
FirstEnergy’s Speakers Bureau comprises knowledgeable and experienced employees who provide informative presentations on key issues facing our company and industry.

6. General Information Request
Please e-mail webmaster@alleghenyenergy.com.

Last Modified: 8/25/2011